Got a machine issue? CLAAS FARMPOINT SOS is already on it.

June 23, 2025
CLAAS FARMPOINT
Blog, Cost Savings, Innovation, News, Relationships, Support, Technology

Every CLAAS innovation is aimed at saving you from downtime and making you more efficient in the field — and this one is no exception. Introducing CLAAS FARMPOINT SOS (Service Office Support): a global system designed to provide real-time updates that help equipment dealers and owners stay informed and productive when it matters most.

From machine alarms to technical issues and any other challenges that might arise when you’re hard at work, CLAAS FARMPOINT SOS helps you manage the unexpected. But that’s only part of why it brings service and support to a whole new level. With this new program, you’ll also get critical updates and reminders about equipment service, warranties, CLAAS promotions and more.

In a recent webinar (which you can view below), the CLAAS FARMPOINT team highlighted all the ways SOS keeps you productive — and how it puts you ahead of the competition in every way that counts.

What is CLAAS FARMPOINT SOS?

CLAAS FARMPOINT is a global system developed by CLAAS to provide real-time machine information to dealers and CLAAS owners to help reduce machine downtime.

Helps resolve machine alarms and allows our team members to contact you with important maintenance updates if necessary
Proactive service reminders on key machine lifecycle events such as warranty expiration, maintenance needs and more
Allows you to get ahead of error codes with quick, convenient solutions
More visibility into what’s happening on your farm
Enhancements on key features of the services you already enjoy
Informs you about opportunities, products and programs that help you get the most from your CLAAS equipment.
Helps ensure maximum return on equipment investment
Faster support, less downtime